SHIPPING & RETURNS
SHIPPING POLICY
At Waratah and Co we are dedicated to providing you with the best shipping experience for your luxurious Australian stationery. Our shipping methods are reliable and our packaging ensures that your products arrive in pristine condition.
We offer competitive flat-rate shipping costs, and for domestic orders above $80.00, shipping is on us with the code 'AUS80SHIP'.
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​You will be informed of your order’s service provider at the time of dispatch and can track your package using the tracking number provided.
Should you have any questions about our shipping process, feel free to reach out to our customer service team for assistance.We're committed to delivering your purchases in a timely and secure manner.
RETURNS AND REFUNDS
At Waratah and Co, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handcrafted stationery, we offer a straightforward return and refund policy.
Simply reach out to our customer service team at hello@waratahandco.com.au within a 7 days of receiving your order, and we will guide you through the process.
We take pride in our products and want you to feel confident in your purchase. Our goal is to ensure that you can shop with peace of mind, knowing that we are here to address any concerns you may have.
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*Please note that we do not offer returns or exchanges due to change of mind.